PRIVACY POLICY

We take your privacy very seriously and so should you. Our privacy notice (“Privacy Notice”) aims to provide transparency about what we are doing with your personal information and how we are keeping it safe, in a clear, concise and easily comprehensible manner. So do read them and check in regularly for updates as the latest version always applies.

1. Who we are and what we do?

We at Techno Electric and Engineering Company Limited (“TEECL,” “we,” or “our”) take your privacy seriously and strive to protect your personal information with utmost care. This Privacy Notice explains what data we collect, why we collect it, and how we keep it secure, so please read it carefully. We update this notice periodically, so check back often to stay informed of any changes.

2. To whom does this Privacy Notice apply?

This Privacy Notice applies to all the individuals (“you” or “your”) who may be: (a) visitors or users of our Website or (b) clients, representatives of clients, suppliers, contractors, employees, job applicants, or other associates of TEECL.

3. What does this Privacy Notice cover?

This Privacy Notice describes how we collect, handle and process your personal information (including sensitive personal data or information). This notice supplements the other notices and is not intended to override them. Specifically, this Privacy Notice tells you:

  • What information we collect about you and how;
  • How we use that information;
  • How we protect your information;
  • What information we share with others;
  • What choices you have about your information.

Your use of our Website or interaction with us signifies your consent to the terms and privacy practices mentioned under this Privacy Notice. So, it is important that you read and understand this Privacy Notice before you start using our Website or interact with us.

4. What’s not covered in this Privacy Notice?

Our Website sometimes links to services run by other companies’ services. Privacy practices of such companies are not in our control and are described in their own separate privacy policies. So, remember that the information you give them will follow their privacy policies and not ours. We encourage you to be aware when you access such third parties’ sites and services and to read their privacy policies. Also, sometimes you can access our Website from other places and sites, like the company’s social media accounts on YouTube, LinkedIn, Instagram, X, WhatsApp, and other social media platforms. Make sure to check their privacy policy so you know how they will use your information.

5. What information we collect about you?

The personal data we collect may include: (a) basic personal data (for example, name and job title), (b) contact data (for example, your mobile number and email address), (c) demographic data (for example, your address), (d) technical data (for example, details of your visits to our Website or information collected through cookies), (e) any other personal data that you may voluntarily provide.

6. How we collect information about you?

We collect information from you when you use our Website or interact with us. Some of this information is provided by you directly, and we collect some of this information automatically. We may also receive your information from third parties. The information we collect depends on what you are doing on our Website and the privacy choices you make. Please read on to know more.

Please remember that you have a choice when it comes to the data you share. So, you may decline to provide your personal data when we ask you to. You can of course scroll through our Website without telling us who you are. However, you may not be able to use a particular function if such function requires you to provide personal data and you have chosen not to provide such data.

Information that you give us directly:

We may collect or obtain personal data about you: (a) directly from you (for instance, when you use Website or where you contact us or give us your business card at an event or a meeting or leave your contact details at our office reception), (b) in the course of our relationship with you (for instance, if you correspond with us by email), (c) when you make your personal data public (for instance, if you make a public post on our social media handles), (d) when you visit or use our Website (for instance, when you fill the contact us form), (e) when you register to use any of our services, or participate in events organized or hosted by us (for instance, if you subscribe to our publications or client alerts or give us your business card at an event or a meeting); or (g) when you give us feedback (for example, by completing a survey).

Information that we collect automatically:

We may access certain data on your device through your use of our Website. Some data gets collected automatically, such as the browser or device type, unique device identifier (such as device ID or an IP address), your activity on the Website (such as the content you view, mouse movements, mouse clicks, taps, swipes, your preferences, frequency of usage, and the like), your locational data including location information provided by your device interacting with the Website including through beacon technologies, or associated with your IP address or other online or device identifier and the like. In some cases, we collect this data through cookies, pixels, tags, and similar tracking technologies that create and maintain unique identifiers.

Information that we collect from other sources:

We may collect your information from third party sources. For example, we may receive your personal information from recruitment agencies and consultants to whom you may have provided your personal data for the purposes of sharing it with us for recruitment.

7. How we use Cookies?

Cookies are small text files that transfer onto your device when you use the Website. We use cookies and tracking to get information about what type of device you’re using to access our Website and we record things like your IP address and to make things easier for you, like remembering what information you gave us, so you don’t have to give it to us again.

We also use cookies to do a few things like remembering your preferences and settings. Also, your progress, so you can start browsing our Website from where you left off. You can change your cookies settings anytime.

You can manage your cookie settings at any time by visiting our Cookie Notice for more details on how we use cookies and how you can control them.

8. How we use your personal information?

We need to tell you the reason why we collect your information. It must relate to the service that we provide you and collection is of course, a necessity. This is known as “lawful purpose” under law. We collect your information after complying with the applicable laws and the privacy choices that you have made, for the purposes of:

  • Performing our obligations under contract with you or providing you with benefits,
  • Managing our company’s operations or administering our relationships with you or the organization you represent,
  • Optimizing the functionality of our Website,
  • Protecting the security and effective functioning of our Website, other information technology systems, offices, etc.,
  • Communicating with you including responding to your requests and inquiries or sending emails and other messages to keep you informed of developments, market insights of our services;
  • Complying with our legal, regulatory, and professional obligations;
  • Organizing, hosting or seeking your interest in participating in events, briefings, webinars, conferences, roundtables and other events;
  • Analysing, researching and innovating,
  • Such other purpose as may be communicated before collection.
9. What information we share with others?

We may disclose personal information to our entities and persons listed below who will look after your information as if we were handling it directly and we make sure they keep your information safe just like how we keep it safe with us. We will share with them only such personal information that is required for the purposes for which we collected the personal data.

Please note that some of the pages on our Website include links to or otherwise enable you to access content published on the platforms of third parties whose privacy practices are different from ours. If you provide personal data to such third parties, your data will be handled as per their privacy policy and not ours.

10. How long will we keep your information?

We will hold your information for as long as necessary for the purposes that we have mentioned above, or law permits us to retain. We will not hold your information longer than that and delete it in a safe and secure manner.

11. What choices you have about your information?

Remember, you have the ability to control your personal information. You can ask us to correct anything that you think is wrong with the personal information we have on record about you. Of course, we might need you to give us a few more details, such as which part needs an update, why you feel so, what identification documents you have (so that we know you are who you say you are), etc. Despite our best efforts, if we can’t fulfill your request, we will get back and explain the reasons why (for instance, if you have not given what is required).

You have a right to change your mind and ask us to stop using your information. However, if you do so, you may no longer be able to use a particular feature/ function on our Website if such feature/ function requires your personal information. If collection of personal information is mandatory, we will try making that clear at the time of collection so that you know.

12. How do we protect your personal information?

Security of your data is of utmost importance for us. We have adopted security measures that are in line with applicable law to protect the personal information you provide, and to prevent unauthorized access, public disclosure, use, modification, damage or loss of the data.

However, please be informed that, despite our best efforts, no security measures are perfect or impenetrable. So, if you have any concerns that your personal information has been put at risk, please get in touch.

13. How do you find out changes to this Privacy Notice?

We may revise the Privacy Notice from time to time. Any such changes will be posted on our Website.

We may not be able to separately notify you of the revisions each time we make them. We encourage you to check this page periodically for modifications or corrections to the Privacy Notice to understand how it affects the use of your information. We will not be responsible for your failure to remain informed about such changes.

14. How can you contact us?

We are here to help you, always. So, if there are any questions or complaints about this Privacy Notice and your personal information, please feel free to get in touch with our grievance officer at the details provided below:

  • Name: Ajay Khajuria
  • Email: ajay.khajuria@techno.co.in
  • Address: Techno Electric & Engineering Co. Ltd., Saffron Enclave, 6th Floor, Sector 14, Gurgaon, 122001

We will try to resolve your complaint/ request expeditiously and get back to you within 1 (one) month. Of course, this also means that we get what we need from you for processing your request or complaint in a timely manner.